Our Privacy Policy is our commitment to protecting your data when you visit our website or purchase Hortuly Natural Skincare and Home Fragrance and Skincare.
At Hortuly, we care about your privacy and we are committed to protecting your personal data. This Privacy Policy sets out how we use and look after any information that you give us when you visit our website or purchase any of our natural skincare or aromatherapy home fragrance products, and will tell you about your privacy rights.
If we ask you to provide certain information by which you can be identified when using this website, we will only use it in accordance with this privacy policy.
We hope that reading this Policy will help you understand your privacy rights and choices. If you are not happy with our Privacy Policy, please do not use the Site or make any purchases of our natural skincare or home fragrance products or otherwise use our Services.
Who we are
This Privacy Policy is for RJB Projects, trading as Hortuly (‘us’, ‘we’, ‘our’), and will inform you how and why we may collect, use, store, and share your Personal Information when you visit or make a purchase or engage in related activities such as marketing (‘Services’) from Hortuly.co.uk (the ‘website’ or ‘Site’).
Our website address is: https://hortuly.co.uk.
You can find our contact details at the end of this Policy.
Information We Collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Information We Automatically Collect from the Site:
When you visit the Site, we automatically collect certain information about your device, such as your web browser type and version, internet protocol (IP) address, time zone and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Site as well as some of the cookies installed on your device. This information does not reveal your specific identity (name or contact information). Additionally, as you browse the Site, we collect usage information about the individual web pages or products you view, referring websites or search terms that directed you to the Site, and your interactions with the Site. This information is primarily necessary to maintain the security and operation of the Site and for our internal analytics. We refer to this automatically-collected information as “Device Information”.
Information You Provide to the Site:
We also collect information that you voluntarily provide directly to the Site. When you make a purchase or attempt to make a purchase through the Site, or otherwise engage with it, we collect certain information from you.
This includes:
Identity, Contact and Financial information including your name, email address, and phone number, billing and shipping address, payment information (such as credit or bank account details including card numbers and account details); details about payments to and from you and other details of products and services you have purchased from us; information you share with us when you set up a user account (includes user name and password, purchases or orders made by you, your interests or preferences, feedback responses), use our “Contact Us” form (name, email, user-name, and message), or leave reviews or comments on the Site (name, email, user-name, and message); your preferences in receiving marketing from us and/or our third parties and your communication preferences, for example, if you opt in to receiving personalised email communications from us regarding skincare, promotions, and new product launches. You may unsubscribe at any time.
See the ‘Your Privacy Rights’ section below.
When we refer to “Personal Information” in this Privacy Policy, we mean both “Device Information” and “Direct Information” to the site.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect or process sensitive information:
This includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offences.
Minors:
The Site is not intended for individuals under the age of 18, and we do not intentionally collect Personal Information from children. Parents or guardians concerned about their child’s data should contact us to request deletion.
If you do not provide personal data:
Where we need to collect your personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel the contract you have with us but we will notify you if this is the case at the time.
